Privacy Policy

Privacy Policy

Last Updated: December 13, 2023

Crowdability, a division of Paradigm Press, LLC (“we,” “our,” or “us”) provides this privacy policy to describe how we collect, use, and share the information of individuals who visit the website at crowdability.com (the “Website”) and all its related websites owned or registered to Crowdability, a division of Paradigm Press, LLC and any mobile applications made available by us for use on, or through computers or mobile devices (the “Apps”). For more information about Crowdability, a division of Paradigm Press, LLC please visit crowdability.com.

We know that your personal information is important to you and here at Crowdability, a division of Paradigm Press, LLC we are committed to ensuring it is kept secure and used carefully.

Below you will find a short summary of how and why we collect and use your data, who we share it with, and what we are doing to make sure your data is safe and secure.

What does Crowdability, a division of Paradigm Press, LLC do?

Crowdability, a division of Paradigm Press, LLC is a privately owned publishing company based in Baltimore, Maryland. We publish newsletters that provide insight and advice on investing.

We are part of a larger publishing group known as The Agora Companies (“group companies”). You can learn more about Crowdability, a division of Paradigm Press, LLC in the “About Us” section of our Website.

What information do we collect and how is it used?

The information that we may collect about you broadly falls into two categories:

  • Information that you provide

We may ask you to provide personal information when you visit our Website, Apps, order forms and third-party websites where our advertisements are displayed, in order to provide our services to you. This includes your contact details such as your name and email address. We may also collect personal information, such as your mobile number, when you opt-in to receive calls or SMS messages from us. Data collected for SMS purposes will not be shared with partners for advertising or marketing purposes.

We use that information to deliver your subscriptions and so you can register an account with us, giving you access to the subscriber-only areas of our Website and Apps. We also use this information to personalize and improve your experience of our services, Website, and communications with you, and for advertising and marketing purposes, including sending you offers from selected partners. However, we do not share your mobile number or any personal information provided by you through SMS messaging, for advertising or marketing purposes.

You may also provide payment information to pay for subscriptions or use a one-click order process.

  • Information that we collect automatically

When you visit our Website, Apps and order forms, we may collect certain information automatically from your device.

The data we collect may include information like your IP address, device type, unique device identification numbers, browser-type, and other technical information. We may also collect information about how your device has interacted with our Website, Apps or order form, including the pages accessed and links clicked. This data is collected using cookies and similar technology.

We collect this information so we can better understand the visitors who come to our Website, Apps and look at our order forms and what content may be of interest to them. Using the information allows us to improve the quality and relevance of our Website, Apps and services.

When you use the Apps that we offer, we may request permission to access certain functions such as your camera, photos or location information. We may use this information to provide our products and services to you. If you do not want us to access this information, please use the settings available on your mobile device to deny these permissions. Please note that if you prevent us from accessing these functions, certain features of the App may not work.

Sensitive Personal Information

Our collection of Sensitive Personal Information is limited and we collect it directly from the consumer. We utilize detailed consent outlining what we use it for at the point of collection. We have collected the following categories of Sensitive Personal Information from consumers in the last 12 months:

  • Account access information. Information such as account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account
  • Precise geolocation

Who does Crowdability, a division of Paradigm Press, LLC share your information with?

We may disclose your personal information to the following categories of recipients:

  • to our group companies who provide services to us, for example, enhancing the security of our Website, Apps or processing personal information for the purposes described in this privacy policy or as described to you when we collect your personal information;
  • to third-party service providers who provide additional data processing services, for example, analyzing data, providing marketing assistance, assisting with the processing of credit card payments, delivering your subscriptions, or personalizing and improving your experience with us;
  • to our group companies and to third parties (including, data resellers), so that they can market products and services we think may be of interest to you (we will not share any customer information and/or data collected by the short code, with any partners or affiliates). This does not apply to text messaging programs;
  • as part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding;
  • to any competent law enforcement body, regulatory, government agency, or similar third party where we believe disclosure is necessary as a matter of applicable law or regulation, or to exercise, establish or defend our legal rights or the rights of third parties; or
  • with your consent or as otherwise disclosed at the time of data collection or sharing.

Digital advertising & analytics

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Website, Apps and other sites or apps over time, including information about relationships among different browsers and devices.

We may also work with third parties that collect data about your use of the Website, Apps and other sites or apps over time for non-advertising purposes. Crowdability, a division of Paradigm Press, LLC uses Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Website, visit www.google.com/policies/privacy/partners, and to opt-out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

Cookies

Cookies are small files placed on your hard drive by an internet server when you visit a website. Some cookies can be used to identify your computer each time you visit a site.

Our Website uses cookies to allow authentication for access to the Subscriber Only areas of our sites. This allows you to leave the site and come back without having to re-enter your email or user name and password every time. We may also use cookies to track site usage, traffic patterns and to deliver ads for services we think will be of interest to you.

Your browser may offer tools to limit the use of cookies or to delete cookies; however, if you use these tools, our Website may not function as well as intended.

Third-party links and tools

Our Website may include hyperlinks to other websites or Apps that are not operated or controlled by us. This privacy policy only applies to our Website and Apps, and we are not responsible for the content or the privacy practices of third-party websites. You should review the privacy notices of other websites that you use to learn about their data practices.

The Website may also include integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on the Website, these companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public. Your interactions with third-party companies and your use of their features are governed by the privacy notices of the companies that provide those features. We encourage you to carefully read the privacy notices of any accounts you create and use.

Policy against advertising our Website using unsolicited email messages

We require that all third-party e-mails promoting crowdability.com or our products are sent only to those who have agreed to receive such messages. We prohibit any advertising of us and our websites using unsolicited email messages. We will terminate our relationship with any third parties who do not comply with this policy.

If you feel you've been sent unsolicited emails promoting us or our websites and would like to register a complaint, please contact us at support@crowdability.com. We will immediately investigate your complaint.

Your choices

If at any time you wish to be removed from the Crowdability, a division of Paradigm Press, LLC mailing list, please email us at support@crowdability.com to contact our customer service department.

We fund our free daily editorial emails Crowdability by advertising our services and those of other group companies (occasionally we may carry advertising for a third-party service) within our editorial email, and by sending separate promotional emails. There is an unsubscribe link in each of these emails and you can unsubscribe at any time.

Updates to this privacy policy

We may update this privacy policy from time to time in response to changing legal, technical or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material privacy policy changes if and where this is required by applicable data protection laws. You can see when this privacy policy was last updated by checking the “last updated” date displayed at the top of this privacy policy.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us our Customer Service team at support@crowdability.com.

Address:
Crowdability
1001 Cathedral Street
Baltimore, MD 21202
United States of America

Toll-free (844)-731-0984
International +1-443-353-4212

California, Virginia, Colorado, Connecticut and Utah Privacy Rights

This section contains disclosures required by the California Consumer Privacy Act ("CCPA"), the California Privacy Rights Act ("CPRA"), the Consumer Data Protection Act ("CDPA"), the Colorado Privacy Act ("CPA"), the Connecticut Act Concerning Personal Data Privacy and Online Monitoring ("CTDPA") and the Consumer Privacy Act (UCPA), and applies only to "personal information" that is subject to the CCPA/CPRA, CDPA, CPA, CTDPA and UCPA. Consumers with disabilities may access this notice by calling our customer service team at (844)-731-0984.

Personal information we collect, disclose for a business purpose, and sell/share  

We collect the categories of personal information about California, Virginia, Colorado, Connecticut and Utah consumers identified in the chart below.   In the past 12 months we have disclosed and sold/shared California, Virginia, Colorado, Connecticut and Utah consumers' personal information to third parties for business or commercial purposes – details are set out in the chart below. We do not sell/share any data collected for SMS programs.

Categories of Personal Information Collected in the last 12 months: Categories of sources from which information is collected: Business or commercial purposes for collection, use, and sharing: Disclosed for business purposes to the following categories of third parties: Sold/Shared to/with the following categories of third parties: Retention Period:
Personal and online identifiers (such as first and last name, email address, or unique online identifiers) Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.
Categories of information described in Section 1798.80(e) of the California Civil Code (such as bank account number, credit card number, debit card number, or any other financial information Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.
Commercial or transactions information (such as records of personal property or products or services purchased, obtained or considered) Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.
Internet or other electronic network activity information (such as browsing history, search history, interactions with a website, email, application, or advertisement) Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.
Professional or employment-related information Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.
Education information Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.
Inferences drawn from the above information about your predicted characteristics and preferences Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.
Mobile phone camera, photo and/or location information Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.
Sensitive Personal Information collected and used includes our account log-in details, bank account information, credit card information, and debit card information and geolocation data from Apps Yes All categories listed below. All purposes listed below. All categories listed below. All categories listed below. As stated below.

Categories of sources

We collect this personal information from the following categories of sources:

  • Consumers
  • Service providers
  • Affiliates in our group companies
  • Consumer data resellers

Why we collect, use, and share California, Virginia, Colorado, Connecticut and Utah consumers Personal Information

We use and disclose the personal information we collect for our commercial and business purposes as set out in this privacy policy. These commercial and business purposes include, without limitation:

  • Our commercial purposes, including marketing, advertising, and enabling commercial transactions.
  • Our business purposes as identified in the CCPA/CPRA, CDPA, CPA, CTDPA and UCPA, which include:
    • Auditing related to our interactions with you
    • Legal compliance
    • Detecting and protecting against security incidents, fraud, and illegal activity
    • Debugging
    • Performing services (for us or our service provider) such as account servicing, processing orders, and payments, and analytics
    • Internal research for technological improvement
    • Internal operations
    • Activities to maintain and improve our services
    • Effectuate a product recall
    • Comply with federal, state or local laws, rules or regulations
    • Comply with civil, criminal or regulatory inquiry, investigation, subpoena, or summons by federal, state, local, or other government authorities
    • Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believes may violate federal, state, or local laws, rules or regulations
    • Other one-time uses

Recipients of California, Virginia, Colorado, Connecticut and Utah consumers Personal Information

We sell the categories of personal information listed above to the categories of third parties listed below:

  • Service providers
  • Affiliates in our group companies
  • Consumer data resellers

We disclose the categories of personal information listed above to the categories of third parties listed below for business purposes:

  • Service providers
  • Affiliates in our group companies
  • Advertising networks and consumer data resellers
  • Internet service providers
  • Data analytics providers
  • Operating systems and platforms
  • Social networks
  • Government entities, if required to do so

California, Virginia, Colorado, Connecticut and Utah Residents Rights Regarding Personal Information

California, Virginia, Colorado, Connecticut and Utah residents have certain rights with respect to the personal information collected by businesses.  If you are a California, Virginia, Colorado, Connecticut or Utah resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:

  • The right to know/access the categories and specific pieces of personal information we collect, use, disclose, and sell/share about you; the categories of sources from which we collected your personal information; our purposes for collecting or selling/sharing your personal information; the categories of your personal information that we have either sold/shared or disclosed for a business purpose; and the categories of third parties with which we have shared personal information.
  • The right to request that we delete the personal information we have collected from you or maintain about you. Upon verification of your request, we will notify third parties to whom we have shared your personal information with to delete your information as well.
  • The right toopt out of our sale or sharing of your personal information.
  • The right to correct inaccurate personal information we have collected from you or maintain about you (California, Virginia, Colorado and Connecticut consumers only).
  • The right to limit use and disclosure of sensitive personal information we have collected from you or maintain about you, if we use this information for any purpose other than the designated purpose you agreed to (California consumers only).
  • The right to opt out of targeted advertising (Virginia, Colorado, Connecticut and Utah consumers only).
  • The right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you (Virginia, Colorado and Connecticut consumers only).
  • The right to appeal should we be unable to act on your Privacy Request (Virginia consumers only).
  • The right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA/CPRA, CDPA, CPA, CTDPA and UCPA.

To exercise any of the above rights, please contact us as follows:

Other California Privacy Rights

California’s “Shine the Light” law allows California residents to ask us one time each year if we have shared personal information with third parties for their direct marketing purpose. To make such a request, please send an email to Customer Service at support@crowdability.com or write to us at:

1001 Cathedral Street
Baltimore, MD 21202
United States of America

Nevada Privacy Rights

Under Nevada law, Nevada residents may submit a request directing us not to make certain disclosures of personal information we maintain about them.

To exercise this right, please contact us:

How Long do we Store Your Personal Information?

We store your personal information, including sensitive personal information for different time periods depending on the category of personal information. We determine how long we need personal information on a case-by-case basis, but our goal is to keep your personal information for as short a period as possible to achieve the purpose for which personal information is collected. We consider the following criteria when we are making decisions on how long we will retain your personal information;

  • The category of personal information
  • Whether the personal information is to be deleted based on a specific schedule
  • The personal information is necessary to operate or provide a service to you
  • How long we need to retain the personal information to comply with our legal and tax obligations 
  • Our legitimate interests or legal purposes, such as fraud prevention, record-keeping requirements or enforcing our legal rights 

Verification Process and Authorized Agents

We may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled. At a minimum, you will need to provide your name and email address.

You may designate an authorized agent to make a CCPA request on your behalf by informing our customer service team at (844)-731-0984. You will need to provide your name and address, your agent’s name and address, and a copy of the document by which you appointed the agent.

Minors’ Right to Opt-In

We do not knowingly sell the personal information of minors under 16 years of age.

Website Accessibility

If you have issues accessing or reading anything provided by Crowdability, a division of Paradigm Press, LLC, please reach out to us at (844)-731-0984 or contact us by email: support@crowdability.com.

Additional Discourses

The Children’s Online Privacy Protection Act imposes requirements on operators of websites or online services directed to children, and on operators of websites or online services that have actual knowledge that they are collecting Personal Information about children under 13 years of age. Our currently policy is not to collect, use, sell or share any Personal Information of any person under 13 years old. If this policy changes, we will revise this portion of our Notice of Privacy Practices and will comply with the requirements of the Children’s Online Privacy Protection Act.

International Customers

Primarily personal information is collected, maintained and processed in the United States. The United States may not have laws deemed adequate by the jurisdictions in which you reside. By visiting our website and/or using our App, you acknowledge and unambiguously agree to such practices pertaining to the collection, maintenance and processing of your personal information.

Contact for More Information

If you have any questions or concerns about our use of your personal information, please contact our Customer Service team at support@crowdability.com.

Address:
Crowdability
1001 Cathedral Street
Baltimore, MD 21202
United States of America

Toll-free (844)-731-0984
International +1-443-353-4212